The first 3 interviews are free · the price includes recruitment · Start free or see interview prices
Interviews

Talk to real people.
Get the answer.
Make the decision.

An AI moderator speaks with a screened person on a voice call. It asks follow-up questions until it finds the real reason.

Start free · 3 free interviewsSee pricing

You do not need a credit card or a demo call.

22 minMedian length40Languages48 hFrom guide to study report$10Lowest price per interview
The participant's interview room: the AI interviewer, shown as a dotted orb, asks question 1 of 3 out loud, with mute, skip, send and end buttons and a type-instead option
A woman wearing headphones on a sofa, talking to her laptop
“I paid for a month of me having good intentions.”

Ops lead, 31 · Berlin · cancelled on day 34Interview 2 · 04:12

The loop

You write one sentence. We do the other steps.

  1. 01

    Write your question

    Type your question, for example: “Why do people cancel in month two?” Eva writes a draft study in seconds.

  2. 02

    Read the draft, then start it

    The draft shows the audience, the screener and five questions. No interview starts before you approve the draft.

  3. 03

    We find people and do the interviews

    We screen and pay the participants. The AI moderator speaks with each person on a voice call.

  4. 04

    Read the study report

    Each claim links to the clip that it comes from. You can export the study report to PPTX or DOCX.

Recruiting

The price includes recruitment

Recruitment is usually the slowest part of a study. Panel quotes, screener changes and missed interviews cause delays. Each interview price includes the participant.

  • We screen each participant against your brief.
  • We pay each participant for each completed interview.
  • You get one invoice. There is no separate panel fee.
  • If a participant gives low-quality answers, flag the session. We replace the participant free.
See the price of an interview
A man on a video call at a kitchen table, gesturing as he talks
A draft AI interview study in User Evaluation: the interview guide with each spoken question and its follow-up, and a summary of 6 interviews from the pool at $39 each with Launch and Run a pilot first buttons

The draft study shows the questions that Eva asks, the participants and the cost. You can change the draft and do a free pilot. No interview starts before you start the study. Write a draft free

Recruiting

Three types of participant. Each price includes recruitment.

There is no panel invoice and no minimum order. There are no extra costs.

Your own people

You send the link to your participants. We do the interviews and the transcripts.

$10per interview

Everyday people

We screen by age, country, product category and behaviour.

$39per interview

Professionals

We screen by role, seniority, company size and the tools that people use.

$99per interview

We pay each participant for their time. If a participant gives low-quality answers, flag the session, and we replace the participant free. Full pricing →

In the box

What each interview includes

Each interview has one price. All items on this list are included.

A guide from your question

Eva writes the audience, the screener and five questions in seconds. You edit and approve the guide before the study starts.

Interviews

Follow-up questions

When an answer is not clear, the AI moderator asks a follow-up question. It does not go to the next question too early.

Interviews

40 languages

Participants speak in their own language. You get the transcript and the study report in your language.

Interviews

A transcript with speaker labels

The transcript shows the moderator and the participant separately. It is synchronized with the recording, and you can search it.

Interviews

Clips with timestamps

Each quote in the study report has a timestamp. Click it to play the recording. You can make a clip from any part of the transcript.

Interviews

Free replacements

If a participant gives low-quality answers, flag the session. We replace the participant free.

Interviews

A study report with citations

Each claim in the study report links to the part of the recording that it comes from.

Interviews

Export to PPTX and DOCX

The citations stay in the export. You can also get the study report through the API.

Interviews

Questions about interviews

For other questions, send an email to support@userevaluation.com. A person replies.

The participants are real people. The moderator is AI. Each participant is a screened person on a voice call, and we pay each participant for their time. Agents are part of Swarm, and the system always shows them as agents.

Three interviews tell you if your question is the correct question. They show the cause, for example the event that occurs before people cancel. Three interviews are not a sample for percentages. The study report tells you this.

Yes. The draft is ready in seconds. No interview starts before you read the audience, the screener and the five questions, and then start the study.

Flag the session. We replace the participant free.

The other parts of the system

There are three products and one evidence base. A person confirms what an agent finds. The study report cites what a person says.

Read the evidence

Analysis

Interviews, agent sessions, uploads and call recordings are in one evidence base. Each claim in the study report plays its clip.

See how it works →Agents as users

Swarm

AI agents sign up on your product and use it each week as different types of users. When an agent stops, you see the replay of that step.

See how it works →

Tell us what you need to know.

We write a draft study in seconds. You approve it. Real people answer, and you get one study report with citations.

Start free · 3 free interviews Continue with Google

Your first 3 interviews are free. You do not need a credit card or a demo call.